Exchange policy:
We accept exchanges for products purchased from our store within [number of days] days from the date of receipt of the order. To request an exchange, the product must be in perfect condition, without signs of use, with original labels and packaging.

Returns policy:
If for any reason you are not satisfied with your purchase, you can return the product within [number of days] days from the date of receipt of the order. To be eligible for the return, the product must be in perfect condition, without signs of use, with original labels and packaging.

Exchanges and returns process:
To request an exchange or return, please contact our customer service at [email or phone number]. Please provide the order number, product name, and reason for the exchange or return. Our team will provide the necessary instructions and address for sending the product back.

Shipping costs:
The shipping costs of the exchange or return are the responsibility of the customer, unless the product has a manufacturing defect or has been sent incorrectly by our team.

Refunds:
Refunds will be processed within [number of days] business days after receipt and inspection of the returned product. The amount will be refunded according to the original payment method. If the payment was made by credit card, the amount will be credited to the same account as the card used in the purchase.

Important:
To expedite the process of exchanges and returns, we recommend that you keep the original packaging of the product and keep the proof of purchase.